Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a refund.

To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

Non-Returnable Items

  • Custom-made crochet items: These products are handcrafted upon request and cannot be returned.
  • Clearance or sale items: All sales are final.

Cancellations

You may request an order cancellation before the item has shipped. Once an order has been shipped, it can no longer be canceled.

Returns

Once your return is received and inspected, we will notify you via email whether your return has been approved or denied. If approved, a refund will be issued to your original payment method.

Refund Processing Time

Once we process your refund, the time it takes for the funds to appear in your account depends on your bank or payment provider.

Exchanges

We do not offer exchanges. If you need a different product, you must return the original item (if eligible) and place a new order.

If the return is due to an error on our part (e.g., wrong item or color), we will cover all associated costs to correct the issue. Please contact us at info@weaverdreamtreasures.com in such cases.

Returning Your Order

Once your return is approved, you will receive an email with detailed return instructions, including the shipping address.
You are responsible for the return shipping costs.

Original shipping costs are non-refundable.

Returning High-Value Items

We are not responsible for lost or damaged return shipments. For your protection, we recommend using a trackable shipping service and purchasing shipping insurance when returning high-value items.

Need help?

For any questions regarding refunds and returns, please contact us at info@weaverdreamtreasures.com.